Please read your safety instructions

Make sure to read the detailed safety instruction in your supplied SR-5S User Manual before riding.

 Lift & lock the steering column

With one foot on the scooter deck, raise and push the handlebars forward until the folding mechanism clicks into place. Secure it by turning the locking ring until the marking is pointing towards the locked symbol.

When you are finished riding

Unlock the locking ring and place one foot on the scooter deck. Gently push the handlebars away from your body with one hand and pull the locking mechanism up to release the steering column into the folded position.

Display functions

Press power button once briefly to turn on e-scooter.
Press power button once briefly during operation to switch the lights on or off
Press power button twice briefly during operation to switch between the speed modes:

• 9.5 mph – (default mode)
• 12.5 mph – the (S) symbol lights up green
• 15.5 mph – the (S) symbol lights up red

Press button three times briefly during operation to switch the cruise control mode on or off.
Hold button for about 3 seconds continuously to turn off

The 5 bars show the current charge level of the battery: If only the left bar of the display lights up, the e-scooter must be switched off and charged immediately.

Before riding your SR-5S

1. Allow the battery to charge fully before using the e-scooter for the first time.
2. Check your e-scooter before every ride (see user manual section on “storage, maintenance and cleaning”).
3. Wear comfortable clothing and suitable sturdy shoes while riding.
4. Before riding the e-scooter for the first time, make sure you have plenty of space and ensure that there are no obstacles in the way.
5. Wear a safety helmet for your own safety

Riding the SR-5S

Turn on the e-scooter and the lights (see the user manual section on “Display functions”).
Hold the handlebars firmly by both handles, and place one foot on the scooter deck.
Push off with the other foot to accelerate.
For safety reasons, the motor support is only active from 1.8 mph and above.
Use the thumb throttle to accelerate.
To apply the brake, use

• The rear disc brake (brake lever)
• The electric front brake (thumb brake)

Connecting to the Shell RIDE app

You can find the APP for the e-scooter in the Google Playstore for Android, and in the Apple Appstore for IOS. The app name is “Shell RIDE”:

Download the APP on your mobile device.

Activate the Bluetooth ® function on your mobile device.

Switch on the e-scooter.

Load the APP.

Select your e-scooter in the app. The app offers the following functions, among others:

• Selecting the speed modes
• Switching the lights on/off
• Information about distances traveled
• Firmware updates

Download Owners Manual (English)

Download Owners Manual (Spanish)

Download Owners Manual (French)

Electric SR-5S scooter

• What is the Max weight capacity?

The specified max weight capacity is 220 lbs. 

• What is the max speed?

The weight of the rider, terrain, and type of surface material plays a factor in speed. 

• What makes SR-5S different from other e-scooters?

The Shell RIDE SR-5S is competitively priced against other brands with similar specs and features. SR-5S uses quality components and is designed for a sturdy platform, comfortable riding, minimal maintenance, and most important safety is paramount. It's the value of owning a Shell-branded e-scooter that should last years over other less expensive brands. Check us at the Formula E race on May 8th, 2021 in Monaco! Shell sponsored Nissan race team showcased the SR-5S.

• Is there an option to add an external battery?

The SR-5S is designed with the battery pack located in the deck which lowers the center of gravity making it a safe and very stable riding platform. Unfortunately, mounting a heavy external battery on the steering post would raise the center of gravity and also shift weight towards the front of a vehicle which actually makes it less stable especially during sudden braking. At Shell RIDE safety is paramount, therefore the SR-5S doesn't allow for the option to install an additional external battery.

• How much does it weigh?

The SR-5S weighs 30.4 lbs. Easy to carry.

• How long does the battery life last once fully charged?

Depends on the mode of operation (low, Eco, sport), the terrain as well as the weight of the rider, and their driving habits. The range will be more in flat terrain when in low or Eco mode as compared to steep terrain in sport mode. 

• Can the app be used to remotely lock or unlock the scooter?

As long as you are within the Bluetooth range, you can unlock/lock the SR-5S e-scooter via the APP. Lock/unlock is only possible from the APP since there is no lock function on the scooter itself, only power on and off. 

• What is the minimum speed for cruise control on shell sr-5s scooter?

2mph is the minimum speed for cruise control on shell sr-5s scooter

• Is this ul-2272 certified?

Yes, the Shell RIDE SR-5S is UL-2272 certified. 

• What does it come with?

SR-5S comes with a charger, User Manual, 4 x handlebar screws, and Allen wrench

• Can the scooter be recharged at a public electric charging station?

No. It uses a standard AC wall plug for charging. The charger is included in the box. 

• What kind of a time life does the recharge have?

It takes about 4.5 hours for a full charge.

• Can this be disabled to keep it from being stolen?

The app features an innovative built-in locking feature for when the scooter is left unattended.

Connecting to the Shell RIDE App

You can find the APP for the e-scooter in the Google Playstore for Android, and in the Apple Appstore for IOS. The app name is “Shell RIDE”:

1. Download the APP on your mobile device.
2. Activate the Bluetooth ® function on your mobile device.
3. Switch on the e-scooter.
4. Load the APP.
5. Select your e-scooter in the app. The app offers the following functions, among others:
• Selecting the speed modes
• Switching the lights on/off
• Information about distances traveled
• Firmware updates

                     

Manufacturer’s Limited Warranty (North America) this is the manufacturer’s limited warranty (“Limited Warranty”)  for the SR-5S (“Product”) for consumers in United States, Canada and Mexico. This Limited Warranty describes the  service available to you in the event your Product requires warranty service, and you may have additional protec-  tions under your local laws. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE  OTHER RIGHTS WHICH VARY FROM COUNTRY TO COUNTRY AND STATE TO STATE. Please retain this document

and the original purchase receipt to preserve your warranty service

RECORD YOUR PRODUCT SERIAL NUMBER:

Record your Product’s Serial Number below.

You can find the Serial Number on the exterior of the carton box or located on the bottom of the Product.  Service E-mail: serviceNA@shellride.com

Service Telephone Toll Free: 1-855-585-9141  Website: www.shellride.com

Product is manufactured and distributed by Lotus International Company (“Lotus”), located at 6880 Commerce Blvd,  Canton, Michigan, 48187, USA

Limited Warranty Period:

Limited Warranty covers all defects in material and workmanship of the Product arising or occurring as a result of  your normal and ordinary use of the Product. In the event a defect covered by this Limited Warranty occurs, Lotus will  repair or replace your Product in accordance with the terms of this Limited Warranty. The applicable period for the  Limited Warranty begins from 30 days following the original purchase date of the Product from Lotus or an autho-  rized Lotus distributor or dealer.

360 DAYS WARRANTY COVERAGE: Vehicle body (metal parts) including main body, front fork assembly, steering  post, folding mechanism, rear wheel, front motor, handle bar assembly, brake cable and charge port.

180 DAYS WARRANTY COVERAGE: Vehicle electrical parts including dash panel, power control module, battery  pack, AC adapter, electronic throttle mechanism, electronic brake mechanism, headlight and tail light.

90 DAYS WARRANTY COVERAGE: Components subject to normal wear including rubber deck mat, ergonomic  handlebar grips, front tire, rear tire, front fender, rear fender, front fork covers, charge port cover, reflective stickers,  labels, decals, painted logos, kickstand and fasteners.